Donna Chan is a designer researcher, comic artist, and actor. She blends design thinking and quantitative analysis to uncover user needs and translate them into actionable, impactful opportunities. She cares deeply about getting people’s stories heard and increasing diversity in the workplace. She currently works at AppDirect, a cloud services company named one of Business Insider’s 2015 top 10 startups. In past lives, she was a bioengineer, social policy analyst, and New Yorker.